FAQ

No, because our loyoubi charging stations are already equipped with charging technology and charging cables from various manufacturers, depending on the configuration.

12 months warranty according to ZVEI

loyoubi is optionally available with a separate floor or wall mounting anchor to which you can attach a lock and thus secure the e-bike.

You don’t have to worry about this, because loyoubi only uses certified original charging technology with the matching original plug, i.e. if the plug fits, so does the compatibility – everything is simple and hassle-free.

A full charge for an e-bike costs between €0.20 and €0.30. That’s why charging at loyoubi charging stations is usually free of charge.

Virtually none! All loyoubi charging stations are delivered pre-assembled; all that is required is a 220 – 240 Vac connection cable.

In conjunction with the base plate, the loyoubi charging station can simply be set up free-standing. No foundation work or similar is necessary.

The loyoubi charging station can be securely and durably set in concrete, for example, using the ground spikes made of high-quality, corrosion-resistant aluminium that are also available. The position of the ground spikes can be transferred to the ground using the drilling template supplied.

To maintain the warranty, the charging station should be connected by an electrician/specialist. You can continue to operate the charging station yourself.

In practice, it is rather unlikely that you will have to carry out a complete (0-100%) charge. Your e-bike is charged up to 2x faster at the loyoubi charging station than with a conventional home charger. As a rule, you can charge approx. 30% of the battery in 20 minutes.

Of course, the charging electronics recognise when the battery of your e-bike is full and switches off automatically.

Which types can be charged at the respective loyoubi charging station depends on the charging electronics combination installed in the charging station. In principle, loyoubi charging stations can be equipped with charging electronics for Bosch, Stromer, Flyer, Yamaha, Shimano etc.

All loyoubi charging stations are made of high-quality, powder-coated and weather-resistant aluminium, have a sophisticated sealing system and are therefore completely weatherproof.

You can charge without risk in any weather, there is no danger if it rains briefly and your e-bike is hanging on a charging station.

Unfortunately, this does not work with conventional (home) chargers – these must not be used outdoors or in the rain.

Our loyoubi charging stations are also available in other materials (e.g. stainless steel, Corten steel) on request. They can be customised with design elements, cables and housing finishes in all RAL colours.

Via the contact form at www.loyoubi.com, , by telephone +49 21732790 or by emai sales@loyoubi.com.

In Switzerland and Liechtenstein directly from our exclusive partner Santec Systems AG:

Weihermattstrasse 86
CH-5000 Aarau
mail@sanpower.ch

You can order loyoubi online in our partner store here.